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Ever felt like your coworkers just don’t get where you're coming from? Generational differences can cause misunderstandings and tension at work.
Learn about each generation's work style to improve teamwork and understanding among coworkers.

Do you really know yourself and how others see you? Lack of self-awareness can hold you back in your career.
Find out who you are, build your personal brand, and steer your career in the right direction.

What’s the deal with office manners now that we’re working from everywhere? Soft skills like office etiquette still matter, even in virtual settings.
Master office etiquette to succeed in any work environment, whether remote or in-person.

How can having a mentor make a difference in your career? Without a mentor, it’s easy to feel lost at work.
Learn how to find a mentor or be one yourself to grow personally and professionally.

Does networking feel awkward and fake? Networking is crucial for career growth, but it doesn't have to be sleazy.
Discover how to network authentically to find job opportunities and advance your career.

Can you be a leader without a fancy title? Leadership isn’t just for managers – it’s about inspiring others.
Learn how to lead effectively, no matter your job title, to make a positive impact.

Do you struggle to work with others? Poor teamwork can hurt productivity and morale.
Understand the importance of teamwork and learn how to collaborate effectively.

Why is critical thinking so important? Without critical thinking skills, you might make bad decisions.
Improve your critical thinking to make better choices and solve problems.

How can you navigate office politics without losing your integrity? Office politics can be messy, but ignoring them won’t help.
Learn to navigate office politics with integrity and build positive relationships with your superiors.

Feeling stressed and overwhelmed at work? Ignoring your emotions can lead to burnout and unhappiness.
Develop emotional intelligence, balance work and life, and avoid burnout for a happier, healthier you.

Negotiating makes you nervous? Poor negotiation skills can hold you back in life and work.
Learn to negotiate confidently and persuade others effectively.

Hate confrontation? Avoiding conflict can hurt your relationships and career.
Deal with conflict constructively and give feedback that helps people grow.

Struggle to write clear, professional emails? Bad writing can make you look unprofessional.
Master business writing basics to communicate effectively in any situation.

Public speaking terrifies you? Fear of public speaking can hold you back in your career.
Overcome your fear and become a confident, likable presenter.

Wish you had more time in the day? Poor time management leads to wasted time and missed opportunities.
Boost your productivity, manage your time better, and keep improving.
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Why does good customer service matter? Bad customer service hurts your company’s reputation.
Learn how to provide excellent service to both internal and external customers.

"The NextGen Municipal Soft Skills Program is a practical and interactive educational experience that was a worthwhile investment for my role in city government.
As a result of this program, I improved my leadership style and team dynamics. I highly recommend this certification to anyone looking to enhance their self-awareness and understanding to optimize their local government career."
Dr. Santor Nishizaki is a former acting city manager, the founder and CEO of Mulholland Consulting Group, a #1 bestselling author, and a TEDx speaker. His work on leadership and Generation Z in the workplace has been featured in The Wall Street Journal, Forbes, Entrepreneur, Psychology Today, BBC, CBC, Fast Company, and more.
In addition to speaking and training, Santor is a Ph.D. professor of Global Leadership and Change at Pepperdine University, Business Lecturer of the Year Nominee (2023) at Cal State LA, and former project manager for a Fortune 100 company.
